Mercer Belong
Mercer Belong / Mercer Total Rewards Terms of Use & Privacy Notice
Mercer Belong and Mercer Total Rewards are employer-sponsored benefits administration portals operated by Mercer LLC on behalf of employers, allowing employees to view and manage benefits, pension, and total rewards information.
Analyzed August 12, 2026
Key findings
Summary
This is a business-to-employee benefits portal governed by employer contracts with Mercer, so most rights (data access, deletion) run through the employer rather than the individual user. The terms include broad monitoring, a content/ownership license granting Mercer broad rights, and a $1,000 aggregate liability cap that is low, though the privacy notice includes some data-minimization and no-sale commitments.
Category Breakdown
The service collects sensitive categories including government ID numbers, health plan/insurable risk information, financial data, and dependent (including minor dependent) information.
From: PRIVACY NOTICEIdentification information ... Social security number or other government issued identification number ... Insurable Risk Information ... Health plan selections, coverages obtained, and plan IDs ... information regarding partners and dependents (including minor dependents)View source document
Personal information is shared with website analytics and advertising companies to personalize ads, though the company states it does not sell personal information.
From: PRIVACY NOTICEWebsite analytics and advertising companies ... Help us to personalize ads and content based on your interests, measure the performance of our ads and content, and derive insights about the audiences who see our ads and content.View source document
User submissions, ideas, and suggestions sent to Mercer become the sole and exclusive property of Mercer with no compensation or retained rights for the user.
From: TERMS OF SERVICEthe Ideas shall be deemed and shall remain the sole, exclusive and absolute property of Mercer.View source document
Mercer or the employer may revoke access at any time and may terminate immediately for unauthorized use, breach, or expiration of the underlying employer agreement, with no notice or appeal process specified.
From: TERMS OF SERVICEYour right to use all or any portion of this Website may be revoked by the Employer or Mercer at any time.View source document
The agreement contains a court venue and governing law clause (New York courts) with a two-year claim limitation period, and no arbitration language is present.
From: TERMS OF SERVICEYou hereby irrevocably and unconditionally submit to the jurisdiction of the United States District Court for the Southern District of New York and the Supreme Court of the State of New York, New York County, for the purposes of any suit, action or other proceeding arising out of this AgreementView source document
The service is a free employer-provided benefits portal with no paid subscription or billing relationship with individual users.