Canva
Canva Terms of Use
Canva is a visual communications platform that lets users design graphics, presentations, videos, websites, and other materials using both their own content and licensed content, with collaboration and printing features.
Analyzed August 12, 2026
Key findings
Summary
Canva's terms are largely standard for a design/collaboration SaaS platform: user content ownership is retained, but a broad sublicensable license is granted, including a perpetual license for shared designs. Data may be used for AI feature improvement unless opted out via privacy settings. Arbitration is mandatory with a class-action waiver, though it includes AAA consumer rules and no fee-shifting burden. Billing and termination terms are fairly typical with limited refund rights.
Category Breakdown
Canva collects account, usage, and content data, and may use general usage data and User Content to improve AI features unless the user opts out via privacy settings.
From: TERMS OF SERVICEYour Privacy Settings allow you to control whether your general usage data and/or User Content can improve AI-powered features. Canva and its trusted partners may use this to develop and improve AI-powered features if this is consistent with your Privacy SettingsView source document
Canva may share account information with an Admin Entity when an employer-managed email is used, and shares data with third parties like domain registrars for specific services.
From: TERMS OF SERVICECanva may: share your email address, name and account information with your Admin Entity; and give control of the Administered Account to the Admin Entity.View source document
Users retain ownership of their User Content but grant Canva a broad sublicensable license to host, display, and use it, including a perpetual license for content included in shared Designs.
From: TERMS OF SERVICETo the extent you include User Content in a Design that you've shared with others, you grant Canva a perpetual, royalty-free, sublicensable, license to display, host, copy, store and use your User Content to the extent necessary to continue to make that Design available.View source document
Canva can suspend or terminate accounts for policy violations, delete associated content, and deny refunds when termination results from a violation.
From: TERMS OF SERVICEIn the event of a termination of your subscription due to a Violation by you, you will not receive any refund and will immediately pay any outstanding fees for the remaining period of your subscription.View source document
Mandatory arbitration via AAA with a class-action and jury waiver applies, but includes informal dispute resolution first, each party paying its own standard fees, and a defined court venue for certain claims.
From: TERMS OF SERVICEyou and Canva each agree to resolve any claim, dispute, or controversy...by binding arbitration by the American Arbitration Association ("AAA") under the Consumer Arbitration Rules...You agree that, by entering into this agreement, you and Canva are each waiving the right to a trial by jury or to participate in a class action.View source document
Subscriptions automatically renew each billing cycle with advance notice, and cancellations take effect at the end of the current billing cycle without refunds for unused time except where required by law.
From: TERMS OF SERVICEIf you cancel your subscription and/or Add-Ons, your subscription and/or Add-Ons will be cancelled at the end of your then-current billing cycle and you will not be entitled to a refund of any fees already paid (except where required by law)View source document