eBay
eBay User Agreement & User Privacy Notice
eBay is an online marketplace that allows individuals and businesses to list, buy, and sell goods and services through auctions and fixed-price listings.
Analyzed June 19, 2026
Key findings
Summary
eBay's terms include a broad content license, mandatory arbitration with a class-action waiver (though an opt-out exists), extensive data collection and sharing with advertising partners and a "Your Privacy Choices" opt-out for cross-context advertising, and broad discretion to suspend or terminate accounts. A liability cap of as low as $100 and a broad release of claims involving user disputes are notable aggravating factors.
Category Breakdown
eBay collects extensive account, transaction, device, location, and behavioral data, including precise location with permission and cookie/ad tracking data, with third-party data broker and social network integration.
From: PRIVACY POLICYLocation data, including your general location data (e.g. IP address) and, with your permission, the precise location data of your mobile device.View source document
eBay shares data with service providers, affiliates, and advertising partners, and offers a cross-context behavioral advertising opt-out required by state privacy laws, indicating such sharing occurs by default absent opt-out.
From: YOUR PRIVACY CHOICESIt is your right under some US state laws to opt out of cross-context personalized ads and/or the “sale” or sharing of your personal data with third parties for cross-context personalized advertising.View source document
Users grant eBay a perpetual, irrevocable, worldwide, sublicensable license to their content usable for new future offerings, and waive moral rights enforcement against eBay and its assignees/sublicensees.
From: TERMS OF SERVICEyou grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all Intellectual Property Rights you have in that content in connection with our provision, expansion, and promotion of our Services, including development of new offerings as part of our Services, in any media known now or developed in the futureView source document
eBay can terminate or suspend accounts, remove listings, and refuse service to anyone for any reason at its sole discretion, with no guaranteed notice, appeal, or refund process specified.
From: TERMS OF SERVICEwe reserve the right to refuse, modify, or terminate all or part of our Services to anyone for any reason at our discretion.View source document
eBay mandates binding individual arbitration with a class-action waiver and jury trial waiver administered by NAM, but provides a small claims court carveout, an IP-claim court carveout, and a 30-day opt-out window for new users.
From: TERMS OF SERVICEIF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE...THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.View source document
Fixed-price listings can renew automatically monthly, sellers are charged ongoing fees that may change with 14 days' notice, and refunds for buyers may involve deductions for shipping labels, consistent with standard marketplace billing practices.
From: TERMS OF SERVICEYour fixed-price listings may renew automatically every calendar month, based on the listing terms at the time, until all quantities sell or the listing is ended by you or eBay, in its sole discretionView source document