Hallow
Hallow Terms of Service & Privacy Policy
Hallow is a mobile app and website offering guided Christian prayer, meditation, and spiritual content, including features for individual users, parish groups, and schools.
Analyzed August 12, 2026
Key findings
Summary
Hallow's terms are largely standard for a subscription app, with encrypted sensitive journal data and an explicit no-sale/no-data-broker commitment. However, it shares Advertising Data and Cookie Data with Advertising Partners, takes a broad perpetual license over feedback (including AI training use), imposes mandatory arbitration with a class-action waiver (though with opt-out and small claims carveout), and generally offers no refunds on subscriptions.
Category Breakdown
Hallow collects account, payment, device, cookie, demographic, and optional address-book/health data, along with encrypted sensitive journal entries and AI inputs, with some opt-in/opt-out controls.
From: PRIVACY POLICY– The text of personal journal entries or reflections– Passwords– AI Inputs you may choose to submit when interacting with AI FeaturesView source document
Personal Data including Advertising Data and Cookie Data is disclosed to Advertising Partners for marketing and behavioral advertising purposes, though the company states it does not sell data to brokers.
From: PRIVACY POLICYAdvertising Data...Collected and disclosed to our Service Providers, Analytics Partners, and Advertising Partners to help us market our services, for instance by measuring the effectiveness of our advertising campaigns.View source document
While most User Submission licenses are scoped to operating the service, Feedback and Other Submissions (including AI Feedback) are subject to a perpetual, irrevocable, sublicensable license permitting broad exploitation and AI model training, surviving account termination.
From: TERMS OF SERVICEyou grant Hallow a perpetual, worldwide, royalty-free, fully paid-up, and sublicensable license to use, reproduce, edit, modify, display, perform, distribute, create derivative works and fully exploit your Feedback and Other Submissions, including any AI Feedback...including after the termination of your AccountView source document
Hallow may suspend or terminate accounts at its discretion for any reason including breach, and account deletion may result in destruction of associated content.
From: TERMS OF SERVICEHallow is also free to terminate (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms.View source document
The agreement imposes binding individual arbitration via JAMS with a class-action waiver and jury trial waiver, but includes a 30-day opt-out right and a small claims court carveout.
From: TERMS OF SERVICEYou have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out...postmarked within thirty (30) days of first accepting these Terms.View source document
Subscriptions auto-renew unless cancelled, and all sales of Paid Services and Gift Cards are final with refunds granted only at Hallow's discretion.
From: TERMS OF SERVICEAll sales of the Paid Services and Gift Cards are final. Any refunds or discounts are based on our discretion and are handled on a case-by-case basis.View source document