Disney+
Disney+, ESPN, and Hulu Subscriber Agreement / Privacy Policy
Disney+, ESPN, and Hulu are video streaming services offering on-demand and live television content, including movies, TV shows, sports, and original programming, accessible across devices via subscription.
Analyzed June 19, 2026
Key findings
Summary
This is a standard major-streaming-service agreement with broad but common terms around billing, content licensing, and dispute resolution. The most notable risk factors are the CCPA-defined "sale/sharing" of personal information for advertising purposes and mandatory arbitration with a class action waiver, though both include opt-out mechanisms.
Category Breakdown
The service collects standard registration, transaction, device, usage, and approximate/precise location data along with analytics and third-party SDK tracking.
From: PRIVACY POLICYLocation information, including precise or approximate location information provided by a mobile or other device interacting with one of our sites, applications, or physical properties (including through beacon technologies), or associated with your IP address or other online or device identifier, where we are permitted by law to process this informationView source document
The company discloses that certain data elements are considered 'sold' or 'shared' under California and Colorado law for advertising and business partner purposes, with an opt-out mechanism provided.
From: YOUR US STATE PRIVACY RIGHTSAs defined by California law, we "sold" or "shared" certain data elements within the following categories of personal information: identifiers, demographic information, commercial information, Internet or other electronic network activity information, approximate geolocation, and inferences drawn from the above.View source document
Users receive only a limited, revocable license to stream content, while any user submissions or ideas are licensed to the company broadly, including irrevocably and without compensation.
From: TERMS OF SERVICEyou grant us a non-exclusive, sublicensable, irrevocable and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights to use, reproduce, transmit, display, create derivative works, or otherwise exploit them for any purpose without limit as to time, manner and frequency of useView source document
The company may restrict, suspend, or terminate access at its sole discretion without notice or liability, with content access lost upon termination and no refund guarantees.
From: TERMS OF SERVICEYou agree that we may, in our sole discretion and without notice or liability to you, restrict, suspend, or terminate your access to part or all of the Services, and to any Content if we believe you are using or have used the Services in violation of this AgreementView source document
Mandatory binding arbitration with a class action and jury trial waiver applies, but a small claims carveout and a 30-day mail-in opt-out are both available, along with an informal dispute resolution requirement and a court venue clause for non-arbitrable disputes.
From: TERMS OF SERVICEYou may opt out of this arbitration agreement via mail. If you do so, neither party can force the other party to arbitrate. To opt out, you must notify us in writing no later than thirty (30) calendar days after first becoming subject to this arbitration agreementView source document
Subscriptions auto-renew and are disclosed at signup, but the company generally does not provide refunds or credits for partially used terms except at its sole discretion, and reserves the right to change pricing.
From: TERMS OF SERVICEEXCEPT AS REQUIRED BY APPLICABLE LAW, WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED SUBSCRIPTION TERMS AND/OR BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION.View source document