Klarna
Website Terms of Use / Privacy Policy
Klarna is a financial technology company offering "buy now, pay later" payment services, shopping comparison tools, and a consumer app for managing purchases and payments.
Analyzed June 19, 2026
Key findings
Summary
Klarna's terms grant the company broad discretion to terminate accounts without notice or cause, claim full assignment of rights to user feedback, and collect extensive financial and behavioral data shared with advertising/marketing partners. Arbitration is incorporated with an available opt-out and small claims carveout, which is more balanced than average, but other provisions reflect materially broad company-favoring language.
Category Breakdown
Klarna collects extensive financial, credit, ID, transaction, device, and behavioral data, including credit and fraud assessments from third-party agencies and public databases.
From: PRIVACY POLICYWe receive information from credit and fraud prevention agencies, stores, or public databases, among others. This can include name, date of birth, place of birth, financial information, or how you use our service.View source document
Klarna shares data with third parties including advertising and marketing partners, with opt-out limited to GLBA-covered non-public personal information.
From: PRIVACY POLICYwe may need to share some of your data with a select number of third parties, for example partners (cloud computing platforms, payment service providers or advertising or marketing partners) or authorities...or conduct marketing or advertising.View source document
User-submitted feedback is subject to a full assignment of rights to Klarna for any commercial purpose, going beyond a standard operational license.
From: TERMS OF SERVICEYou hereby assign all right, title and interest in, and Klarna is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing and selling, directly or indirectly, products using such Feedback.View source document
Klarna may terminate account access or ability to post with or without cause and with or without notice, for any reason or no reason.
From: TERMS OF SERVICEKlarna reserves the right to terminate access to your account and your ability to post to this Site with or without cause and with or without notice, for any reason or no reason, or for any action that Klarna determines is inappropriate or disruptiveView source document
The agreement incorporates a mandatory arbitration provision with class action and jury trial waivers from the Klarna Shopping Service terms, with an opt-out option and a small claims court carveout; a governing law clause (Ohio) and court venue provisions also apply.
From: TERMS OF SERVICETHIS AGREEMENT INCORPORATES THE ARBITRATION PROVISION IN THE TERMS FOR KLARNA SHOPPING SERVICE. IF YOU DID NOT OPT OUT OF THAT ARBITRATION PROVISION, IT ALSO APPLIES IN THIS AGREEMENT...PLEASE READ THE ARBITRATION PROVISION CAREFULLY AS IT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.View source document
The document states there is no charge for use of the site and does not describe any subscription or auto-renewal billing arrangement.