Epic Games
Epic Games Terms of Service, Privacy Policy, Refund Policy, Fan Content Policy
Epic Games is a video game and technology company that publishes games such as Fortnite, Rocket League, and Fall Guys, and operates services like the Epic Games Store and Unreal Editor for Fortnite.
Analyzed July 1, 2026
Key findings
Summary
Epic's terms are broad but generally in line with major gaming platforms, including detailed arbitration provisions with an opt-out, standard content licensing, and account termination discretion tied to fraud/cheating enforcement. Notable risk points include collection of voice/text chat data with machine learning analysis, broad termination rights without refunds for policy violations, and standard third-party data sharing for service operation. Children's data practices are explicitly addressed with COPPA-style protections (Cabined Accounts).
Category Breakdown
Epic collects account, payment, device/log, usage, and location data, plus voice/text chat snippets that may be analyzed using machine learning for rule enforcement.
From: TERMS OF SERVICEIn addition to human review, Epic may analyze your communications (including text and voice chat) with machine learning technologies to help identify behavior that violates the rules.View source document
Epic discloses information to service providers, gaming consoles, affiliates, and third parties for operational purposes, with no explicit sale of personal information disclosed.
From: PRIVACY POLICYWhen we disclose personal information of our Cabined Accounts externally, it is to help us carry out these limited purposes (e.g., to gaming consoles to help run the game or to our cloud storage providers).View source document
Licensed Products and In-Game Content are licensed, not owned, by users, with Epic granting a limited, revocable, non-transferable license typical of gaming platforms.
From: TERMS OF SERVICEEpic, its affiliates, and licensors (such as independent developers) own all title, ownership rights, and intellectual property rights, including but not limited to all copyrights, trademark rights, and patent rights, in all elements of Licensed Products made available to you.View source document
Epic may suspend or terminate accounts for fraud, cheating, or breach, sometimes without prior notice, and refunds are generally not provided for terminations due to violations.
From: TERMS OF SERVICEIf we find evidence that you have engaged in Fraud or Cheats, we may take action against you or your Epic Games Account (including suspending or terminating it) without prior notice.View source document
Mandatory individual arbitration applies with a 30-day opt-out window, class action waiver, small claims court carveout, informal resolution requirement, and a governing law/court venue clause for non-arbitrable disputes in North Carolina.
From: TERMS OF SERVICEYou may opt-out of the Binding Individual Arbitration requirement, but not the class action waiver set forth below in subsection 17.f, by sending written notice to Epic Games within thirty (30) days of signing up for the Licensed Products for the first time.View source document
Purchases are generally non-refundable unless marked refundable or required by law, with self-service or support-based refund processes and defined time windows for PC/mobile purchases.
From: REFUND POLICYUnless a purchase from Epic is labeled as refundable, or unless an applicable law entitles you to a refund (for example, if something that we have supplied to you is faulty or misdescribed), you should assume that all purchases from Epic are non-refundable.View source document