ChatGPT / OpenAI Services
Terms of Use and Privacy Policy
OpenAI provides ChatGPT, DALL·E, and other services for individuals, along with associated software applications and websites.
Analyzed September 2, 2026
Key findings
Summary
Depending on user choices, the service may share limited data with select marketing partners for targeted or cross-context behavioral advertising, with an opt-out available through specified privacy controls. Disputes must be brought individually; class, consolidated, and representative proceedings are prohibited, subject to the stated exceptions and settlement qualification.
Category Breakdown
Some Services allow users to choose to provide more precise location information from their devices, such as GPS location. This finding is limited to US privacy policy.
From: US privacy policyIn addition, some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device’s GPS.View source document
Depending on user choices, the service may share limited data with select marketing partners for targeted or cross-context behavioral advertising, with an opt-out available through specified privacy controls.
From: US privacy policyWe don’t “sell” Personal Data. Depending upon your choices, we may share limited data with select marketing partners for purposes of promoting our products and services to you on third-party properties. This is known as “targeted advertising” or sharing for “cross-context behavioral advertising” under certain state privacy laws. You can opt out using the marketing privacy control in your account settings.View source document
As between the user and OpenAI, and to the extent permitted by applicable law, the user retains ownership rights in Input and owns Output.
From: Terms of UseYou represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.Ownership of content. As between you and OpenAI, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output.View source document
The service may suspend or terminate access to the Services or delete an account when it determines that the user breached the Terms or Usage Policies.
From: Terms of UseTermination. You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine: You breached these Terms or our Usage Policies.View source document
Disputes must be brought individually; class, consolidated, and representative proceedings are prohibited, subject to the stated exceptions and settlement qualification.
From: Terms of UseThis section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.CLASS AND JURY TRIAL WAIVERS. You and OpenAI agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available.View source document
Payments for paid subscriptions are non-refundable, except where required by law, while cancellation is permitted at any time and mandatory local cancellation rights are preserved. This finding applies to a limited customer group.
From: Terms of UseAll service credits are subject to our Service Credit Terms.Cancellation. You can cancel(opens in a new window) your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.View source document