Perplexity
Perplexity Terms of Service
Perplexity is an AI-powered search engine and conversational assistant that generates answers to user queries by combining large language models with web search results, accessible via website and mobile app.
Analyzed August 12, 2026
Key findings
Summary
Perplexity's Terms are largely standard for AI-powered consumer services, with a broad but common content license, mandatory arbitration with an opt-out and small claims/injunctive relief carveouts, and standard subscription auto-renewal terms with no refunds. The Feedback assignment clause and broad discretionary account/content deletion rights are notable but consistent with common industry practice.
Category Breakdown
The Terms defer to a separate Privacy Policy for data practices, with the Terms themselves referencing cookies and first-party advertising measurement in a linked notice.
From: TERMS OF SERVICEWe added more detail about cookies, first-party advertising measurement, and your privacy choices. We also clarified that we do not sell your personal data or send your queries, prompts, or conversation content to advertisers.View source document
The document explicitly states that personal data is not sold and that queries or conversation content are not sent to advertisers.
From: TERMS OF SERVICEWe also clarified that we do not sell your personal data or send your queries, prompts, or conversation content to advertisers.View source document
Users retain ownership of their content but grant Perplexity a broad, worldwide, royalty-free, sublicensable, transferable, and irrevocable (while stored) license to use, modify, and distribute it to operate and improve the Services.
From: TERMS OF SERVICEyou grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services... these rights and licenses are royalty free, transferable, sub-licensable, worldwide and irrevocable (for so long as Your Content is stored with us)View source document
The Company may suspend, disable, or delete accounts with or without notice for any or no reason, and is not obligated to preserve or delete user content upon termination.
From: TERMS OF SERVICEthe Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.View source document
The Terms mandate binding individual arbitration administered by JAMS with a class-action waiver, but provide a 30-day opt-out window, small claims court carveout, and exceptions for injunctive relief and IP claims.
From: ARBITRATION AND CLASS ACTION WAIVERYOU HAVE THE RIGHT TO OPT-OUT OF THE ARBITRATION CLAUSE AND THE CLASS ACTION WAIVER AS EXPLAINED IN SECTION 9.1... any remaining dispute...will be resolved by arbitration...administered by JAMS...Claims within the jurisdiction of a small claims court...will be resolved in a court of proper jurisdiction
Subscriptions automatically renew at then-current rates unless cancelled before the renewal date, and payments are generally nonrefundable except as otherwise specified.
From: TERMS OF SERVICEyour subscription will automatically renew at the subscription period frequency referenced on your subscription page...payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periodsView source document