Back

Viber

Viber Terms of Service, Privacy Policy & Acceptable Use Policy

Viber is a messaging and calling app that lets users send texts, make voice and video calls, share media, and participate in group chats, communities, channels, and dating and payment features.

Analyzed June 19, 2026

Summary

Viber's terms are largely standard for a communications platform, with end-to-end encryption for core messaging but extensive collection of metadata, location, and sensitive dating/biometric data for optional features. Public content carries a broad perpetual commercial license, and disputes are subject to mandatory arbitration with a class-action waiver, though users can opt out. Billing and cancellation terms are typical, with no-refund policies common to app stores and prepaid services.

Category Breakdown

Viber collects extensive device, activity, location, and dating-related sensitive data, including biometric facial comparison data and precise GPS location for dating matches.

From: PRIVACY POLICYBiometric Data – to verify that your dating profile is genuine and prevent impersonation, we process biometric data, subject to your consent, by comparing your profile photo with a selfie you provide.
View source document

Viber shares device identifiers and inferred interest/location data with third-party advertisers and receives inferred profiling data back from them for ad targeting purposes.

From: PRIVACY POLICYwe may receive inferred data, linked to your device identifier (mainly, a unique device identifier generated by cookies or other tracking technologies used on our website and Services) from our trusted third-party advertisers and service providers.
View source document

For Public Content shared in Communities, Channels, or Chatbots, Viber and business partners obtain an irrevocable, perpetual, commercial license to use the content and any user's name, likeness, and voice without compensation.

From: TERMS OF SERVICEYou grant Viber, our affiliates, other users of the Services, and our business partners, an unrestricted, worldwide, royalty-free, irrevocable, and perpetual right and license to create derivative works from, promote, exhibit, broadcast, syndicate, reproduce, distribute, synchronize, overlay graphics and auditory effects on, publicly perform, and publicly display all or any portion of your Public Content in any form and in any and all media or distribution methods, now known or later developed.
View source document

Viber may suspend or terminate accounts for breach of terms or business reasons, sometimes without notice, and disclaims liability for data loss upon termination, though an appeals process exists via the AUP.

From: TERMS OF SERVICEViber has the right to terminate your rights under our Services without notice, including, without limitation, by blocking you, suspending or terminating your Account, including, and without derogating from our general right, if you are in breach of our Terms or other policies
View source document

Subscriptions and credits auto-renew and are generally non-refundable except for errors reported within 90 days, with a 14-day cooling-off period that is forfeited once the service is used, consistent with standard disclosed auto-renewal terms.

From: TERMS OF SERVICETo the extent permitted by applicable law, any fees paid for your purchase of a subscription plan are non-refundable, and we do not provide refunds for any partial subscriptions.
View source document