Bank of America
Our Privacy Notices and Choices: Designed to protect You
Bank of America provides banking, investment, payment, lending, wealth management, and related financial services through online and mobile channels.
Analyzed September 19, 2026
Partial analysis
The Terms and Privacy documents were fetched.
Verified source evidence supports scores for 4 of 6 categories.
No verified evidence was found for: Content ownership, Auto-renewal & billing.
Summary
The service may terminate a user’s participation in any or all services at any time and for any reason, and is not obliged to provide advance notice.
Category Breakdown
The service collects personal information through users’ computers or mobile devices using cookies and similar tracking technologies, and collects information users provide when visiting or using its sites and mobile apps.
From: Our Privacy Notices and Choices: Designed to protect YouWe collect personal information about you through your computer or mobile devices by the use of cookies and similar tracking technologies (see our Cookie Policy (PDF) for details) as well as personal information you provide when you visit or use our Sites and Mobile Apps, for example when you: • Apply for or open a new account • Register for a new product or service, or request information about a product or service • Register as a participant in one of our events • Complete a survey, contest or sweepstakes or other promotion • Use aggregation services such as My Portfolio® and My Financial Picture® in order to consolidate your financial account or information at one online locationView source document
For California residents covered by the notice, the service shares personal information with non-affiliated third-party websites and advertisers for personalized marketing and cross-context behavioral advertising, with an opt-out available. This finding is jurisdiction-specific.
From: BofA California Consumer Privacy Act (CCPA) DisclosureBank of America does not sell your Personal Information. Beginning in April 2025, we have commenced sharing Personal Information collected from our webpages with non-affiliated, third-party websites and advertisers to provide a personalized marketing experience, commonly known as Cross-context Behavioral Advertising. The following contains the types of information we may have shared for commercial purposes relating to California residents covered by this Notice. Categories of Personal Info we may share for commercial purposes • Purchasing and consuming histories or tendencies; • Internet browsing and search history, or interaction with a website application or advertisement; • Geolocation data, such as device location and Internet Protocol (IP) location; • Professional or employment-related information; • Inferences drawn from any of the Personal Information listed above which may reflect their preference or interests. Categories of third parties to whom we may share your information for commercial purposes • Certain third parties, such as websites and advertisers, which may contract with us for cross-context behavioral advertising purpose, and • Data aggregation services. Commercial purposes for sharing your information • Delivering personalized advertising and marketing, including on non-affiliated persons' or entities' sites and mobile apps How to opt-out of sharing your information Bank of America customers can request to opt-out from the sharing of their Personal Information for cross-context behavioral advertising. We offer three (3) methods for opting out: • Click “Your Privacy Choices” link at the bottom of our web and mobile pages. On the pop-up window, select the “Sharing and Selling of Personal Data” tab located in the left column. Here you will be able to choose your preferences. Note: you can make changes to your preferences at any time; any adjustment will override the previous settings. • Using your web browser. Bank of America recognizes users' opt-out preference signals, honoring these preference signals as valid requests. • Calling 888.341.5000View source document
The supplied content-ownership retrieval contains no terms addressing ownership of user-submitted content, content licensing, or AI training use.
The service may terminate a user’s participation in any or all services at any time and for any reason, and is not obliged to provide advance notice.
From: Bank of America | Online BankingWe may terminate your participation in any or all of your Services at any time and for any reason, including (i) inactivity, (ii) to ensure Bank of America is in compliance with all applicable State, Federal and local laws, rules, regulations, and obligations including, but not limited to, 12 U.S.C. § 5531, 12 U.S.C. § 5536, and 15 U.S.C. § 1601 et seq. (collectively, “Laws”), (iii) to avoid material losses, costs and expenses relating to systems changes arising out of your change in legal status or other personal circumstances, (iv) to afford you certain benefits and protections under the Laws, (v) to maintain security, implement systems updates and manage operational risks, and (vi) to protect our rights under any promissory note, contract, agreement, or related security instrument. We will try to notify you in advance, but we are not obliged to do so.View source document
The agreement requires binding arbitration for disputes when requested, but consumers may opt out in the manner described in the agreement. This finding applies to a limited customer group.
From: Bank of America | Online BankingCONSUMERS HAVE A RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE. UNLESS YOU ARE A CONSUMER AND OPT OUT OF ARBITRATION IN THE MANNER DESCRIBED BELOW, YOU AND WE ARE WAIVING THE RIGHT TO HAVE OUR DISPUTE HEARD BEFORE A JUDGE OR OTHERWISE TO BE DECIDED BY A COURT, YOU AND WE ARE WAIVING ANY ABILITY TO ASSERT OR PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING, WHETHER IN COURT OR IN ARBITRATION, AND TO HAVE ANY CLAIMS HEARD BY A JURY. ALL DISPUTES, EXCEPT AS STATED BELOW, MUST BE RESOLVED BY BINDING ARBITRATION WHEN EITHER YOU OR WE REQUEST IT.View source document
The retrieved source coverage does not establish paid-service auto-renewal, subscription billing, or general refund and cancellation terms.