Amazon collects detailed shopping, browsing, and device activity

Amazon says it automatically collects browsing and shopping activity, device and location signals, and other usage details to operate and improve its services.

Amazon says it uses personal information to develop generative AI

The privacy notice says Amazon uses personal information to develop or deploy generative AI models, as well as to provide and improve its services.

If you use Alexa Communication, messages are stored in the cloud

If you use Alexa Communication, Amazon processes and retains your messages in the cloud and stores them for access in the Alexa app and select devices.

This applies to Alexa Communication, not necessarily to all Amazon messaging or calling services.

If you enable Alexa Drop In, permitted users can connect without an answer

Drop In lets users you permit connect instantly to your Alexa device for voice or video chat without you taking action.

This applies only if you enable Drop In and grant permission to users.

Ad companies may receive identifiers for Amazon advertising

Amazon may share advertising identifiers and ad-event data with ad companies; some may use it for other advertisers’ ads, and an opt-out is available.

Posting content gives Amazon a lasting reuse license

If you post reviews, photos, videos, or other material, the terms give Amazon a worldwide, perpetual, irrevocable, sublicensable license to reuse it.

This applies when you post content or submit material to an Amazon service.

The terms reserve broad discretion to end accounts or orders

The terms reserve Amazon’s discretion to refuse service, terminate accounts, remove or edit content, or cancel orders.

The terms require individual arbitration for most disputes

The terms require most disputes to go through binding arbitration rather than court, on an individual basis, after a 60-day pre-arbitration process.

If you use Alexa, purchasing is enabled by default

Alexa enables voice and other purchasing by default using your Amazon payment and shipping settings; you can require a code or turn off voice purchasing.

This applies if you use Alexa; the voice-purchase controls may not cover purchases that are not processed by Amazon.

If you buy an Alexa subscription, it renews automatically

An Alexa subscription bought through Amazon automatically renews at the then-applicable fee unless you cancel or turn off renewal before a charge.

This applies to Alexa subscriptions billed directly by Amazon; third-party billing terms apply when the third party bills you.

Canceling an Alexa subscription usually does not refund prepaid fees

If you cancel an Alexa subscription, cancellation generally takes effect at the end of the paid period and fees already paid are not refunded.

This applies to Alexa subscriptions; third-party subscriptions may have different cancellation and refund policies.