Atlassian may use outside information to personalize ads

The policy says Atlassian may combine information from other sources, including public sources, to personalize advertising.

If you contact support, your information may train AI models

Atlassian says support information may be used for development, training, or fine-tuning machine-learning and AI models.

This applies if you provide information through support channels, such as a support inquiry or ticket.

If you use Atlassian AI, subcontractors cannot train on inputs

For covered generative AI features, Atlassian must not let subcontractors use your input or output to train or improve their models.

This applies if you use a generative AI feature covered by the AI terms.

Some personal inferences may be disclosed to ad providers

Atlassian's U.S. disclosure lists ad providers as recipients of some inferences; where state law applies, you can opt out of certain sharing.

The opt-out applies where required by applicable law.

An organization may gain access to an account's content

If an organization sets up a site using your organization's email domain, its administrators and same-domain users may access account details, content, and past use.

This applies only if an organization establishes an account or site using a domain it owns.

Atlassian may reuse product feedback without restrictions

If you send feedback or suggestions about Atlassian products, the terms let Atlassian use them without restriction or obligation.

This applies if you provide feedback or suggestions.

Public forum posts may remain after you close your account

Posts and some profile details on Atlassian-operated public sites may remain after termination, and Atlassian may be unable to remove them.

This applies if you post on Atlassian-operated public sites such as its community forums, blogs, issue trackers, or wikis.

The terms specify California law and San Francisco courts

For U.S. customers, the terms specify California law and state or federal courts in San Francisco for actions related to the Agreement.

Paid metered features can charge extra usage by default

For usage-based offerings, extra usage is enabled by default and billed afterward at current rates; free plans have extra usage disabled.

This applies if you use a usage-based offering on a plan where extra usage is enabled; extra usage is disabled for free plans.

Cancelling a paid subscription may leave prepaid fees unreimbursed

The terms deny refunds for cancellation for convenience, except for an initial-order return right within 30 days; unpaid current-term amounts may also become due.

This applies if you purchase a paid subscription; the stated return right is limited to 30 days after the initial order for that product.

Paid subscriptions renew automatically unless you give notice

Unless the order says otherwise, a subscription renews at then-current rates; you can give non-renewal notice before the current term ends.

This applies if you purchase a subscription and its order does not specify different renewal terms.