If you describe how you feel, Calm may infer health traits

If you share how you are feeling in feedback or messages, Calm may infer health-related characteristics and says it will process them for the purpose provided.

This applies if you provide information about how you are feeling in feedback or other messages.

If you use AI features, wellness inputs may improve personalization

If you use an AI feature and choose to provide wellness details, Calm may process them to generate personalized outputs and improve your experience.

This applies only if you use a feature that uses AI and choose to provide wellness-related information; the terms say sensitive personal information is not required to use the Services or an AI feature.

Calm may record some chats, calls, and video communications

When you communicate with Calm, it may record chats, phone calls, or video calls, including interactions involving its chatbot, feedback, or market research.

This concerns communications with Calm; the policy says it may record them, not that every interaction is recorded.

Calm shares identifiers and online activity for targeted ads

Calm says it shares or sells identifiers and online activity to ad partners, which can use tracking data to target ads on other platforms.

The policy says it shares or sells sensitive personal information only with consent, and does not sell sensitive data, including consumer health data, in states that prohibit such sales.

Making content available grants Calm a broad, unpaid license

You retain ownership, but making User Content or AI outputs available to Calm grants a worldwide, transferable, sublicensable license for service and marketing uses, without payment.

The license applies when you make User Content or Outputs available to Calm.

Content you share through Calm may be visible to others

When you post or share user content or AI outputs through the Services, Calm says they and associated information may be visible to others.

This applies if you post or otherwise share user content or outputs on or through the Services.

Paid titles or features may disappear during Premium access

If you have paid access, Calm may change or remove paid content at any time, and a specific title or feature may become unavailable while access remains active.

This concerns Paid Content and applies if you have access through a subscription or other required payment.

Paid content, including downloads, becomes unavailable when access ends

If your paid access ends, your license to paid content ends too; even content saved for offline use may become unavailable.

This applies if you have access to paid content through a subscription or other required payment and that access ends.

Feedback about Calm may be used without confidentiality or payment

If you send ideas, suggestions, or other feedback about Calm or its Services, the terms say it is not confidential and may be used without restriction or payment.

This applies if you provide ideas, suggestions, or other feedback about Calm or the Services.

Calm may end your account access without notice for violations

If you violate the Terms, Calm says it may terminate your account or access in its sole discretion and without notice, where permitted by law.

The stated termination right applies if you violate the Terms and is subject to applicable law.

The terms require most disputes to use individual arbitration

Unless you opt out within 30 days, the terms require most disputes to be individual arbitration, not court or class actions; small-claims cases remain available.

To opt out, the terms require an email notice within 30 days of first agreeing, with your full name, mailing address, email address, and clear intent to opt out.

The terms seek to cap liability at the greater of $50 or what you paid

The terms seek to limit Calm’s total liability to the greater of your payments to Calm or $50, subject to limits imposed by applicable law.

Recurring Premium renews unless you cancel at least 24 hours ahead

If you choose recurring Premium, including a promotional offer that converts to a subscription, it renews at the then-current price unless canceled at least 24 hours ahead.

This applies only if you choose a recurring Premium subscription or an offer that converts to one.

Canceling Premium generally does not refund fees already paid

If you cancel, Calm says you generally receive no refund for fees already paid, though access continues through the current period and applicable law may require otherwise.

This applies if you buy and cancel a subscription; the terms preserve refunds required by applicable law.