Dropbox scans stored content to power features

To provide features such as search, previews, and OCR, Dropbox says it accesses, stores, and scans your content, including through affiliates and trusted third parties.

If you connect contacts, Dropbox stores them

If you choose to give Dropbox access to your contacts for sharing or collaboration features, the policy says it stores those contacts on its servers.

This applies if you choose to give Dropbox access to your contacts.

Deleting your account does not mean immediate file deletion

After account deletion, Dropbox says it will initiate deletion of stored information after 30 days, though backups may take longer and some information may be retained.

This applies if you delete your account; the policy identifies legal, dispute, and enforcement reasons for possible retention.

Dropbox says it will not sell your information

Dropbox says it may share information as described in its policy, but will not sell it to advertisers or other third parties.

If enabled, ad cookies use cross-website activity

If you select non-essential advertising cookies, Dropbox and partners use cross-website and ad-conversion data to understand audiences and promote services.

This applies if you select the relevant non-essential cookies.

Some file views reveal your identity and viewing activity

When you view content through an analytics-enabled feature, the file owner may receive identifying and device details, how long you viewed, and which portions you saw.

This applies when you view content through a feature that provides recipient or viewer analytics.

You keep ownership; Dropbox gets limited service-use rights

The Terms say your files and other content remain yours and give Dropbox only the rights needed to provide the Services.

If Dropbox ends access, you may lose files and prepaid fees

After suspension or termination, the Terms say you cannot access or export your files and will not receive a refund unless the law requires one.

This applies if Dropbox suspends or terminates your access; in stated circumstances, notice and an opportunity to export may be omitted beforehand.

The terms require individual arbitration but allow an opt-out

For U.S. users, the Terms require individual binding arbitration and bar class claims, but allow an opt-out within 30 days and qualifying small-claims cases.

The terms seek to cap Dropbox's liability for losses

Where the law allows, the Terms seek to limit liability to the greater of $20 or what you paid under your current plan, while preserving non-waivable rights.

The stated cap applies only where permitted by law; the Terms preserve consumer rights that cannot be waived or limited.

Paid plans renew and bill automatically until canceled

If you choose a paid account, Dropbox says it will charge at signup and each renewal until cancellation; the Terms say you may cancel at any time.

This applies if you convert to a paid account.

Paid-plan cancellations may not qualify for a refund

If you cancel a paid account, the Terms say refunds are issued only when required by law, so you may not recover prepaid charges.

This applies if you have a paid account and cancel it; the Terms preserve refunds required by law.