eBay scans and may store messages, including buyer-seller chats

Automated systems analyze every message for fraud, policy violations, and service improvement; messages may be stored, manually reviewed, delayed, or withheld.

If you use Spendable Funds, its notice lists marketing sharing without a limit

The notice lists sharing for eBay marketing and joint marketing with financial companies as not limitable under the notice; state law may provide additional choices.

This notice applies to use of Spendable Funds, not all eBay marketplace activity; the notice says state laws may provide additional rights to limit sharing.

Content you provide gets a lasting license for eBay service uses

The terms grant eBay a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use your content to provide, expand, and promote its services.

eBay reserves broad discretion to restrict or end service access

The terms allow eBay to restrict, suspend, or terminate access for suspected violations and separately reserve discretion to refuse or end services for any reason.

eBay doesn't guarantee listings or deals outside covered claims

The terms say eBay does not guarantee item quality, safety, listing accuracy, or deal completion; covered Money Back Guarantee purchases may qualify for a refund.

This is the general marketplace disclaimer; purchases covered by the Money Back Guarantee may qualify for a refund for listed problems.

New users face individual arbitration unless they mail an opt-out within 30 days

Without opting out, the terms require final, binding individual arbitration instead of court and waive class claims, with stated small-claims and intellectual-property exceptions.

For a new user, the opt-out must be a personally mailed, signed written notice postmarked within 30 days of first accepting the agreement; it does not undo any earlier arbitration agreement.

The terms seek to limit eBay's liability for certain losses

If eBay is found liable, the terms seek to exclude consequential losses and cap liability at the greatest of a covered refund, prior-year disputed fees, or $100, where law permits.

The cap applies if eBay is found liable, and the terms say some jurisdictions may not allow the exclusions or disclaimers.

The terms specify Utah courts if arbitration does not apply

If arbitration does not apply to a dispute, the terms direct it to state or federal court in Salt Lake County, Utah, including when you opted out.

This forum provision applies if the arbitration agreement does not apply to the dispute.

Accepted offers and winning bids can bind you; sellers can deny cancellation

The terms treat accepted offers and winning bids as binding purchases; buyers generally cannot cancel unilaterally, and sellers may decline in-window requests.

Covered purchases may qualify for an eBay Money Back refund

For covered purchases, buyers may get money back if an item doesn't arrive, is faulty or damaged, or doesn't match its listing; eBay makes the final case decision.

Only purchases and claims covered by the Money Back Guarantee qualify; eBay says it makes the final decision on a case.

Some return shipping costs can be deducted from your refund

When you are responsible for return shipping, eBay may deduct the cost of its label from your refund; you may instead buy a label from a carrier.

This applies when you are responsible for return shipping and choose an eBay-generated label.