Private journal entries are encrypted, with limited improvement use

Hallow says private entries are encrypted so only you can view them unencrypted; the terms allow anonymized, aggregated use to improve services.

Applies if you enter journal entries or reflections and keep them private.

Optional contact matching stores hashed contact details

If you grant address-book access to find people you know, Hallow hashes nonusers’ email addresses and phone numbers and stores those hashes linked to your account.

Applies only if you voluntarily provide access to your mobile address book for contact matching.

Hallow website cookies can share browsing activity for ads

Website cookies can share browsing activity for ads on other sites; you can disable them, and Hallow says targeting cookies are not in the App.

Applies to use of Hallow’s website; the policy says targeting cookies are not present once a user enters the App.

Hallow shares app milestones and hashed identifiers with ad partners

Ad data can include app-start, session, trial, and payment milestones plus hashed name and email; Hallow says private sensitive data is excluded.

Applies to App use; the policy says private sensitive personal data is not shared with Advertising Partners. Device ID is opt-in on iOS and opt-out on Android.

Feedback gets a broad, lasting license for Hallow’s business

If you provide feedback, Hallow gets a perpetual, royalty-free license to use and distribute it, including after account termination; AI model use requires consent.

Applies if you provide feedback or other submissions; use of AI Feedback for AI or machine-learning models requires your consent.

Hallow may suspend or terminate access at its discretion

The terms reserve Hallow’s right to suspend or terminate your account for any reason, with Hallow deciding whether you violated its restrictions.

Deleting your account may destroy associated content

Account termination may destroy content associated with your account, and Hallow does not promise it can restore content after mistaken deletion.

Applies if your account is terminated or deleted.

The terms require individual arbitration and waive class claims

The terms require individual arbitration for covered disputes and waive class proceedings, unless you send a written opt-out within 30 days.

The arbitration provisions do not apply if you opt out as described in the terms.

A recurring paid subscription renews unless you opt out

If you choose a recurring paid subscription, it renews for the same-length term at the then-current non-promotional rate unless you turn off renewal.

Applies if you choose a paid subscription with recurring billing.

Paid subscriptions generally have no refund for unused time

Canceling a paid subscription does not bring a prorated refund for the current term; sales are final and any refund is discretionary.

Applies if you purchase a paid service or gift card; for App Store purchases, the terms direct you to request a refund from the App Store.