Precise location is optional, but can affect delivery accuracy

If enabled, DoorDash may collect precise location while its app is open or in the background; without it, delivery accuracy or some features may be affected.

This applies only if you enable location access; the policy says you can use the Services without precise location collection.

DoorDash may read order messages for listed reasons

If you message Dashers or Merchants, DoorDash treats message content as personal information and may read or disclose it when it reasonably believes this is needed for listed purposes.

This applies if you communicate with Dashers or Merchants through the Services.

Syncing contacts can shape merchant recommendations

If you upload or sync your contacts, DoorDash may use where your contacts have ordered to rank or recommend Merchants, though it says it will not identify a specific contact's orders to you.

This applies only if you upload or sync your contacts.

If an order reveals health details, they may be shared

If your order or instructions reveal health details, Merchants may receive allergy and instruction information; Dashers may receive order details and delivery instructions to fulfill it.

This applies when an order, purchase, or instructions contain information that may indicate health status.

DoorDash may share usage data for personalized ads

DoorDash may disclose identifiers and service-usage information to advertising partners for personalized ads on third-party platforms, and offers an opt-out.

If you post, DoorDash receives a lasting content license

If you post reviews, photos, or other content—including feedback—you grant DoorDash a perpetual, irrevocable, transferable license to use it; feedback has no confidentiality protection.

This applies if you submit, post, or otherwise transmit User Content or feedback through the Services.

DoorDash reserves broad power to end service access

The terms reserve DoorDash's right to modify, suspend, or terminate your access for any reason, with or without notice, subject to notice required by law.

The terms require most U.S. disputes to individual arbitration

The terms direct most U.S. consumer disputes to individual arbitration rather than court and waive class claims, subject to qualifying small-claims cases and an opt-out.

The terms provide the 30-day opt-out only for people creating a DoorDash or Caviar account for the first time on or after the terms' effective date; qualifying small-claims cases are also excepted.

The terms seek to cap U.S. consumers' remedies for claims

For U.S. consumers, the terms seek to cap liability at the greater of amounts paid or due in the prior six months and exclude many other damages, subject to legal limits.

Completed or confirmed U.S. orders are generally nonrefundable

For U.S. orders that are completed and delivered or confirmed by a Merchant, the terms say charges are final and DoorDash has no obligation to refund or credit you.

This applies to U.S. orders that are completed and delivered or confirmed by a Merchant; DoorDash says it may grant refunds or credits at its discretion.

If you subscribe to DashPass, it renews automatically

If you subscribe to DashPass, recurring charges continue unless you cancel at least one day before renewal; cancellation takes effect at the end of the current period.

This applies only if you subscribe to DashPass.

If you subscribe, DashPass fees are generally nonrefundable

If you cancel DashPass, fees are generally nonrefundable and benefits continue only through the current period, subject to stated early-cancellation exceptions and applicable law.

This applies if you subscribe to DashPass and cancel; the terms state early-cancellation exceptions and preserve rights required by applicable law.

Account deactivation or deletion can block access to credits

If your account is deactivated or deleted, you may lose access to gift-card or purchased-credit balances, even though those credits do not expire.

This matters if you have gift-card or purchased credits and your account is deactivated or deleted.

DoorDash prices may be higher than merchants' own prices

The terms say listed item prices may differ from a Merchant's prices, may not be the lowest available, and can change without notice.