If you use chat, records may support safety and AI analysis

When you activate voice or text chat, Ubisoft may process chat history for moderation and use it to develop AI tools for analyzing inappropriate behavior.

This applies when you play games and activate social features such as voice or text chat.

If asked to verify, you may have to send identity documents

Ubisoft says account checks may require requested documents, potentially a copy of an identity card or passport.

This applies if Ubisoft requests verification documents.

Ubisoft reports selling personal data, with state-specific opt-outs

The U.S. notice reports selling identifiers, commercial and online activity, and geolocation data in the prior 12 months; opt-outs are available.

This notice applies to residents of the U.S. states listed in the policy.

If you upload independent content, Ubisoft gets a lasting license

Ubisoft and its partners get a perpetual, worldwide license to exploit independent user content for any purpose, without paying you.

This applies to UGC you create independently from pre-existing Ubisoft content.

If you use Ubisoft material, the terms assign it rights in your creation

Ubisoft claims ownership and assignment of rights; if assignment is barred by law, it receives an irrevocable, transferable worldwide license instead.

This applies to content you make using pre-existing Ubisoft content; the license is the stated alternative if assignment is legally prevented.

The terms allow account suspension or closure for broad reasons

They reserve suspension or closure at their discretion, including for other reasons tied to your actions inside or outside the services.

Closing your account permanently removes access and deletes data

Closing your account cuts access to games, progress, online services and current Store orders; deleted account data cannot be recovered.

This applies when you request account closure; some data associated with PlayStation or Xbox may remain without allowing re-identification.

The terms require most U.S. disputes to go to individual arbitration

They seek to waive court and jury trials and bar class cases; a 60-day notice-and-conference step comes first, subject to stated exceptions.

The terms state exceptions for qualifying small-claims cases and intellectual-property disputes.

The terms seek to cap damages and exclude some losses

They seek to exclude many indirect damages and cap liability at your prior 12 months’ payments, subject to legal limits and stated exceptions.

The terms state that the limits apply only to the extent permitted by law and do not apply to specified circumstances, including fraud, gross negligence, willful misconduct, and death or physical injury resulting from negligence.

If your account is terminated, unused subscription time gets no credit

The terms say unused services, subscription time, points, and virtual currency will not be reimbursed or converted to cash after termination.

This applies if your account or an associated service is terminated.

If you buy virtual currency, unused balance is generally nonrefundable

It has no cash value; unused currency and content bought with it are nonrefundable except where law requires otherwise.

This applies if you obtain Ubisoft Virtual Currency.

If an iOS or Android game subscription is active, cancel first

Ubisoft says you must cancel an active subscription linked to an iOS or Android game before submitting an account-deletion request.

This applies if you have an active subscription linked to an iOS or Android game.