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Policies retrieved Oct 20, 2026 About these sources
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Gaming
PlayStation provides video games and related services, including online play and purchasing games and other digital content.
playstation.com ↗U.S. adult consumer · plan and state unspecified
Originally analyzed Report updated
Explore what these saved policies say about your data, content, account, and payments.
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The privacy policy says PlayStation may collect message contents and review or record communications, including voice, to check compliance with rules and law.
Posting or transmitting user-generated content grants SIE a royalty-free, perpetual, worldwide license to use, modify, publish, and sublicense it for any reason without further payment.
After termination, services and saved scores, trophies, virtual items, and wallet balances may be inaccessible; the terms deny refunds for unused value except where required by law or the agreement.
The privacy policy says PlayStation may collect message contents and review or record communications, including voice, to check compliance with rules and law.
The privacy policy says PlayStation may use personal information to develop and train artificial intelligence and machine-learning models.
The policy says some account profile information is accessible to PlayStation accounts, on the internet, and through some third-party services; privacy settings can control sharing.
PlayStation may share data about your activity with third parties to personalize ads on their platforms; the policy provides ways to opt out.
To opt out, use the web form or email the address specified in the policy with your PSN account email address.
Posting or transmitting user-generated content grants SIE a royalty-free, perpetual, worldwide license to use, modify, publish, and sublicense it for any reason without further payment.
The terms say purchased content is licensed, not transferred to you as property, and the license is limited, non-transferable, and revocable.
The terms allow SIE to restrict, suspend, or terminate your account or device, with or without notice, for suspected violations or reasonably necessary protection.
After termination, services and saved scores, trophies, virtual items, and wallet balances may be inaccessible; the terms deny refunds for unused value except where required by law or the agreement.
The terms allow SIE to end online access to content or features without notice and make no commitment to keep servers for online content available.
The terms direct covered disputes to individual arbitration rather than court, with a small-claims exception and a written opt-out within 30 days.
To opt out, mail written notice to the address in the terms within 30 days after accepting them, including the information the terms require.
The terms say claims against SIE related to the website terms must be filed within one year, while preserving consumer rights that cannot be limited by law.
This concerns claims arising from or related to the PlayStation.com Website Terms of Use for U.S. users; the terms preserve nonwaivable consumer-protection rights.
Funds added to the PlayStation Store wallet are nonrefundable and nontransferable except where law requires; the refund policy also says top-ups cannot be canceled.
A game or add-on can be refunded within 14 days only if you have not started downloading or streaming it; after that, refunds are limited to faulty items.
This rule applies to PlayStation Store games and game add-ons; starting a download or stream removes the stated 14-day refund option unless the item is faulty.
If you choose a renewing subscription, charges continue at the selected frequency until canceled; a free trial may become paid unless canceled before it ends.
This applies only if you buy an ongoing subscription or sign up for a free trial; a trial may have different terms stated at purchase.
Change your subscription payment settings to stop future payments; to avoid a trial converting to a paid subscription, cancel before the trial expires.
You may request a subscription refund within 14 days of the initial transaction, even after use, though the refund may be reduced for the service received.
This applies if you purchase a subscription; for a free trial, the 14-day period begins when the trial order is accepted.
Originally analyzed . The original date marks this service’s first saved analysis, including earlier report formats. This report was generated .
This report was generated from saved policy text and checked in a second automated review. Automated interpretation can still miss or misread terms. The source documents were retrieved on Oct 20, 2026. Policies may have changed since retrieval.