Signup may require personal details, payment, and identity checks

To use most services, you may need to provide personal information and a valid payment method; Uber may also require proof of age or identity.

Identity verification is requested only in certain instances, and biometric data may be collected for verification.

If enabled, precise location may be collected while the app is open

If you allow precise-location access, Uber says it collects location during a ride or order and also while the app is open.

This applies when you allow Uber to collect precise location through your phone settings.

Communications may be recorded and retained for years

Calls, chats, and other communications through the services may be monitored and recorded; the notice lists communications retention as up to seven years.

Deleting your account may not erase all retained data

After an account-deletion request, Uber says it generally deletes data within 90 days but may retain data for safety, fraud, legal, or unresolved-account matters.

Retention after a deletion request is limited to the stated purposes, such as safety, security, fraud prevention, legal requirements, or account issues.

Ad intermediaries may receive identifiers and trip-related data

Uber says it shares device or advertising identifiers, hashed email, approximate location, trip or order details, and ad interactions with ad intermediaries.

Uber may use user content to train machine-learning models

The privacy notice includes user content among data used for research and product development, including training machine-learning models.

The terms give Uber broad discretion to end access

The terms say Uber may immediately terminate your terms or services, or deny access to all or part of them, at any time and for any reason.

The terms seek individual arbitration and waive group claims

The terms seek to require most disputes to be resolved through individual arbitration and bar class or other group claims, subject to stated exceptions.

The terms list limited exceptions to arbitration, including qualifying individual small-claims cases and individual sexual-assault or sexual-harassment claims.

The terms seek to limit Uber's liability for provider services

The terms say Uber is not responsible for third-party services provided or not provided, while preserving consumer rights that cannot be excluded under applicable law.

For some rides, the terms say Uber may not maintain insurance

The terms say Uber need not maintain specified coverage unless law requires it, and may have no coverage for some licensed providers in select markets.

This possibility is limited to select markets and rides provided by professionally or commercially licensed providers; the terms make the statement subject to applicable law.

The terms make charges final unless a refund is approved

The terms say charges are final and non-refundable unless Uber or the provider decides otherwise, and set a deadline for requesting a refund or correction.

The terms allow refunds or corrections if Uber or the provider decides otherwise, and applicable law may also affect the rule.

Ride prices may rise substantially in some areas at busy times

The terms say charges in some areas may rise substantially during high demand, when surge pricing can take effect.

This depends on the geographic area and demand; the notice describes surge pricing when rider demand exceeds available drivers.