WeChat says chats aren't permanently kept, but saved items may persist
WeChat says chats pass through its servers and are deleted after delivery (within 72 hours for messages and 120 for media), but saved items may persist.
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Policies retrieved Oct 20, 2026 About these sources
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Communication
WeChat lets users message one another and view each other's Moments and Status posts.
wechat.com ↗U.S. adult consumer · plan and state unspecified
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WeChat says chats pass through its servers and are deleted after delivery (within 72 hours for messages and 120 for media), but saved items may persist.
You keep ownership, but the terms grant WeChat and affiliates a perpetual, transferable, sublicensable license to use your content for WeChat and other services.
For U.S. users, the terms specify binding individual arbitration instead of court for most disputes and bar class proceedings, with stated exceptions.
WeChat says it needs your mobile number and an alias to register; you may add other profile information.
WeChat says chats pass through its servers and are deleted after delivery (within 72 hours for messages and 120 for media), but saved items may persist.
If available and selected, this feature can process selfies, face data, videos, and ID details; some hashes or signatures may be stored for up to two years.
This applies only if ID verification is available in your jurisdiction and you choose to use it.
The policy lists your on-device contacts and WeChat friends and groups as data used to connect users; some interactive features may need contact access.
This applies to features that use contact data or require access to your device's contact list.
When you interact with Weixin users or features, WeChat shares information needed for that interaction, which Weixin processes in mainland China.
This applies when you interact with a Weixin user or use or receive notifications from a Weixin-operated feature.
You keep ownership, but the terms grant WeChat and affiliates a perpetual, transferable, sublicensable license to use your content for WeChat and other services.
The terms say you keep ownership of Your Content and WeChat will not sell it to third parties.
After you delete shared content, it may remain cached, copied, or public through other users or third parties outside WeChat's control.
The terms allow WeChat to suspend or terminate access for listed reasons or, where law permits, for any other reason in its sole and absolute discretion.
If access is suspended or terminated, WeChat does not guarantee it can return Your Content and may permanently delete it without notice.
Keep your own backup copies of content you want to preserve.
For U.S. users, the terms specify binding individual arbitration instead of court for most disputes and bar class proceedings, with stated exceptions.
The U.S.-specific schedule applies to users residing in the United States.
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Subject to mandatory law and any stated exception, the terms say WeChat need not refund payments for items or services, whether used or unused.
The no-refund provision is subject to mandatory applicable laws and any other refund terms specified for a particular item or service.
For recurring or subscription-based services, the terms authorize storing your chosen payment details and billing that method for periods chosen by or notified to you.
This applies only to a product or service you choose that has automatic, recurring, or subscription-based charges.
Originally analyzed . The original date marks this service’s first saved analysis, including earlier report formats. This report was generated .
This report was generated from saved policy text and checked in a second automated review. Automated interpretation can still miss or misread terms. The source documents were retrieved on Oct 20, 2026. Policies may have changed since retrieval.
These supporting documents didn’t fit within this report’s reading limit. Their contents are not included in the findings.